I purchased a house full of furniture, a few thousand dollars worth.I was getting ready to have surgery so it was crucial that it be delivered on the 4th of Jan 2012.
I paid cash for all of my furniture. I ordered 2 side chest for my bed, apx $900 a piece, a sofa chair , Broyhill around $800, a coffee table, 2 end tables a entertainment center and a gorgeous Bombay chest and there were more , but just can recall. When the furniture was delivered several pieces were not what I ordered, and I had photos and the detail numberes of what I ordered, also the Bombay chest was busted along with a couple of other pieces. I also ordered a desk for my bedroom, costing around $800.
The busted furniture I was told was no longer available so I had to go and pick out more furniture and it was delivered , as for the expenisive Bombay chest they said it was on back order. After waiting almost 4 months I called and they said they no longer make it, so I picked out another one. I then got a call a few weeks later it was in and made arrangements for delivery. It was very delivered so I called and they told me it wasnt the one I ordered.
I will never shop with them again. They never apoplogized, nor did they try and make it up to me in any way. I paid full price for all my furniture and never once asked for a discount. I am still searching for the one piece to complete my living room and that is the Bombay chest.
I loved the one I had bought from them and cant seem to find one I like more.
If anyone knows of a black bombay chest with copper or brown accents please inform me.I would love to have this piece in my living room.
Sincerely Belinda Christopher
Review about: Furniture Order.